Privacy Policy

1. Information We Collect

We collect personal information from you in the following ways:

• Personal Information: This includes your name, contact details (such as phone number, email address), and any other information you provide when filling out forms, booking appointments, or registering for our services.
• Health Information: This includes any medical history, lab results, and other health-related data provided during your consultations or treatment.
• Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, and website usage data through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide healthcare services and manage patient care, including scheduling appointments and delivering lab test results.
• Communicate with you regarding your medical care, upcoming appointments, and health-related updates.
• Process billing and payments for our services.
• Improve the functionality and user experience of our website.
• Comply with legal and regulatory requirements in relation to healthcare services.

3. Information Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share your information in the following circumstances:

• With Healthcare Providers: We may share your medical information with healthcare professionals involved in your care.
• With Service Providers: We may share information with third-party providers who assist us in offering our services, such as payment processors or IT service providers. These providers are bound to protect your data.
• Legal Obligations: We may disclose your information to comply with legal or regulatory obligations.

4. Data Protection and Security

We take appropriate measures to protect your personal and health information from unauthorized access, use, or disclosure. Our safeguards include administrative, technical, and physical security measures. However, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Use of Cookies

We use cookies and similar technologies on our website to enhance user experience and analyze site usage. Cookies are small text files stored on your device that allow us to recognize your browser and improve website functionality. You can adjust your browser settings to refuse cookies, although this may affect your experience on our site.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You may request access to the personal and health information we hold about you.
• Correction: You may request corrections to your information if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your information, subject to legal requirements.
• Opt-Out: You can opt-out of receiving marketing communications by contacting us or following the unsubscribe instructions in our emails.

7. Links to Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:

HealthMax Medical Centre
Email: Info@HealthMaxClinic.ca

Last Updated: October 01, 2024